Waste Brokerage Overview

Effective business software is essential to success in the waste brokerage business, especially with the massive data volumes, service demands, and unique reporting requirements of waste customers and national accounts. cieTrade helps meet this challenge with a comprehensive solution that supports every aspect of your operation, providing the tools you need to streamline your operation, create efficiencies and improve service all without growing your overhead or breaking the bank. 

cieTrade organizes all of your complex business relationships including accounts, service locations, haulers, contracts, equipment, charges and more, all from one seamless platform. Charges and benchmarks for planned and requested services are centrally managed while our dispatch module helps capture on-demand service requests and track service levels. We even support brokered loads and rebates from recycling. Month-end hauler bills are easily reconciled using automated accruals to spot errors and minimize keystrokes while billing can be performed net AR/AP. For a complete break down of the associated benefits and features, please see Waste Brokerage Solutions (PDF).

Key Features

Account & Service Organization

• Manages all of your customer accounts and service locations with related equipment, charges, and assigned haulers for easy access and maintenance.
• Tracks equipment hauling agreements including expirations and price escalations with email alerts.
• One-click creation of service notification emails to haulers saves time and avoid costly errors.

Customer Billing

• Separately define customer charges and hauler fees for both recurring and on-demand services.
• Define customer benchmarks per service charge with cost-saving splits.
• Automatically calculates shared savings per charge on customer billing.
• Automatically calculates estimated fuel surcharges and taxes.

Dispatch Management

• Manages on-demand, scheduled, one-time and recurring service requests for equipment drop-offs, pickups, switches and more.
• Supports multi-stop pickups, bale routes and municipal stream allocations.
• Generates driver tickets and route sheets.
• Monitors performance to meet service level demands.
• Features optional mobile dispatch app for drivers.

Documentation & Email

• Automatically generates all of your specialized billing documentation using fully customizable templates and digital signatures.
• Predefined document types include: billing sheet invoice, waste transfer notes, dispatch tickets and more.
• Captures and saves emails directly from Outlook.
• Emails documentation, photos, and file attachments to your clients or waste recycling partners directly from cieTrade in one click.

End-of-Month Reconciliation

• Unique “Billing Sheet” concept makes it fast and easy to reconcile charges with hauler invoices.
• Automatically generate charges and expenses from accruals defined by your recurring and on-demand prices to minimize manual data entry and help spot billing discrepancies.
• Calculates and applies rebates for recycled material against waste services charges with AR/AP netting.

Reporting

• Generates all of the specialized, Excel friendly reports and multilevel drill-down inquiries you need to manage daily activity and business performance.
• Advanced reports include: gross profit by customer, tonnage and pricing trends, settlement statements, commissions and much more.
• Integrated Self-Service Portal provides your customers and waste recycling partners with on-demand access and visibility to recovered material, shipments, pricing, payments, documents and more.

Additional Tools

Self-Service Portal

cieTrade's self-service portal gives customers and supply chain partners 24/7, on-demand access and visibility to recovered material, pricing, payments, sustainability reports, documents and more. For more information on ciePortal, please see our helpfile here. 

cieDispatch

cieDispatch lets your drivers retrieve a list of assigned tickets, get directions to service locations, update job status, record notes and even capture photos. For more information on cieDispatch, please see our helpfile here. 

FAQ

Workflow

Below is the basic waste brokerage workflow, with links to other helpfiles with more information.

Common/Main Workflow:

1. Create Counterparty & Location(s)
2. Create a Service Record for the Equipment (and Associated Fees) at that Location
3. Create Dispatch Job(s) for the Servicing of that Equipment
4. Create Billing Sheet(s) for the Billing/Invoicing of the Associated Fees
5. Post (Vendor) Expenses from the AP Ledger
6. Receive (Customer) Payment on the Receipts Ledger

Additional Tools:

• Generate Dispatches
• Driver Assignment Board (for Dispatches)
• Equipment Tracking (for Dispatches)
• Location Lookup
• Service Map (for Counterparties)
• Service Export (for Service Records)
• Service Contracts
• Group Invoices (for Billing Sheets/Invoices)
• Billing Sheet Manager
• Service Billing Activity
• Service Manager Inquiry
• Service Charges
• Billing Charges

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