Frequently Asked Questions
Find answers to our most frequently asked questions here.
- How to Return Inventory
- Why can't I print a document?
- Setting up Document Numbers
- Handling Multiple Companies on One Database
- How to add IEC, GST, and Customs Codes to Counterparties
- How to Adjust Inventory Items
- Password Reset
- Flipping Positive Payables to A/R
- Can I Post a Freight Invoice if the Worksheet Has Not Been Invoiced?
- Editing Invoiced Worksheets with QB Desktop
- Why can't I unpost a Receiving Ticket?
- How to Log Users Off
- How to remove an invoice from a grouped invoice
- Supplier Tracking Feature
- Can I add more than one Release Number on a Worksheet?
- How do I set a UOM for Worksheets?
- How do I Create Shipping Terms?
- Why aren't my posted invoices & vouchers going to the accounting system?
- Why am I getting an unauthorized- 401 error when I try to post to accounting?
- Error Message: Active User Limit