Why aren't my posted invoices & vouchers going to the accounting system?

If you are not seeing your invoices and Supplier vouchers posting over to the accounting system, here are some ways to troubleshoot:

1) Make sure your accounting link is on by going to Settings> Integration> Select your accounting system. 

2) On the Worksheet, make sure the Worksheet is in 'Invoiced' Status. This is the only status that will affect financials and reports within cieTrade.

3) Check that the Counterparty has the same spelling in your accounting system and in cieTrade.net

If you have a Counterparty with a slightly different spelled name, then it will create a new Customer/Vendor in your accounting system:

If your invoice or voucher is still not showing, please contact the Support Team. 


If you have additional questions, please contact the Support Team via email to support@cietrade.net.

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