Why can't I print a document?

One of the best features of cieTrade.net is the user's ability to print documents easily. However, if your documents are not printing, here are some ways you can troubleshoot it.

If you are using Internet Explorer:

1) Open Internet Explorer

2) Click Tools> Select Pop-Up Blocker

3) To disable this feature, select 'Turn Off Pop-up blocker'

If you are using Google Chrome:

1) Click the Chrome menu on the browser toolbar> Settings> Advanced

2) Under Privacy and security, click Content Settings> Popups

3) Select Allowed

If you are using Apple Safari:

1) Open Safari

2) Click Safari in the browser's top left menu

3) Click Preferences> Security

4) Uncheck 'Block pop-up windows'

If you have additional questions, please contact the Support Team via email to support@cietrade.net.