Unapplied Cash

Unapplied Cash can be used to store customer payments when you don't have a particular invoice to apply it to. An example of when to use unapplied cash is for prepayments and credits.

On the inquiry, you have the ability to filter by Customer, Status, and Department.

Understanding the Status Filter

The Status filter has three options:

Status Description
Open Balance Displays only unapplied cash with a remaining balance
Applied Displays only unapplied cash with no remaining balance
ALL Displays all unapplied cash regardless of remaining balance

How to Receive Unapplied Cash

To receive unapplied cash:

  1. Navigate to Unapplied Cash (Accounting > Unapplied Cash).
  2. Click + New Unapplied Cash.
  3. Select a Customer and Cash Account. The cash account should match to a GL account within your accounting system.
  4. Enter a Payment No. You can use the Reference (field) to record any additional information that's needed.
  5. Ensure the department that's selected is the correct one.
  6. Enter the Date you received, or are going to receive money from your customer.
  7. Enter the amount you received within the Amount field. Bank fees can be added to the respective field (if applicable) as well.
  8. Once you're finished, click Post.

You're done! Once cieTrade registers the post, you will receive a confirmation message alerting you of a successful entry. Once a record of unapplied cash has been added to the system, you can then apply it to future invoices within the Receipts Ledger.

NOTE: If you receive payments in different currencies, you will need to setup a separate cash account for each currency.

More Information

How to Apply Unapplied Cash

Our helpfile on applying unapplied cash can be found here: link

How to Return Unapplied Cash (to a Customer)

Our helpfile on returning unapplied cash can be found here: link


If you have additional questions, please contact the Support Team via email at  support@cietrade.net

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