Equipment Requirements & Suggestions
cieTrade supports an array of different pieces of equipment (or hardware) that can connect to the software and ease some of the burdens of your day-to-day operations. This article outlines the types of equipment that are supported and the requirements that need to be met in order to have a successful connection. Please keep in mind, the recommendations made in this article are not a complete list of the supported devices, but only what's been tested and approved of in-house.
TABLE OF CONTENTS
Barcode Scanners
Requirements:
- Must be able to connect to the computer/machine that's running cieTrade.
- Must support EAN-128 (barcode format).
- Must have a native camera.
- Must be an Android device as we do not support IOS.
Recommendations:
View options from our partnered website here: link
Barcode Printers
Requirements:
- Must be able to connect to the computer/machine that's running cieTrade.
- Must support 4x6in labels
Recommendations:
View options from our partnered website here: link
Mobile Devices / Tablets
Requirements:
- Must be able to connect to the internet.
- Must be able to run webpages in "Desktop" mode.
- Must have a native camera.
- Must be an Android device as we do not support IOS.
Recommendations:
NOTE: Microsoft Surface tablets are compatible with cieTrade's scale integration, meaning you can use them as a mobile workstation to run cieTrade and read integrated scales (if applicable). Microsoft Surfaces have this ability due to their operating system and the fact that they allow browser add-ons, which other tablets and mobile phones don't have.
Scales
Requirements:
- Must be able to connect to the internet.
- Must have a continuous output/stream of data
Recommendations:
- [TBD]
More information on our scale integration can be found here: link
Cameras, Signature Pads, Driver License & Fingerprint Scanners
Requirements:
- Must be able to connect to the computer/machine that's running cieTrade.
Recommendations:
- [TBD]
NOTE: It's very common for signature pads and scanners to require special computer drivers in order for them to work with your device. These requirements are imposed by the manufacturer, so we recommend consulting them for the specific requirements and limitations of these items to ensure compatibility.
WARNING: cieTrade does not assist with the configuration or installation of hardware. If you've purchased a piece of equipment through one of our partners, then you can contact them directly for any assistance that's needed. Otherwise, we recommend contacting the manufacturer of the hardware for instructions and questions that you may have.
If you have additional questions, please contact the Support Team via email at