Why am I getting an unauthorized- 401 error when I try to post to accounting?

If you get this error, it means you need to reconnect to your accounting system. 

Reconnecting to QuickBooks Online:

Go to Settings>Integration. Select "QuickBooks" and hit "Connect." (If it is showing as already connected but you are receiving this error message, disconnect and reconnect Quickbooks).

This should take you to the department page. Click "Connect to Accounting." This should prompt you to sign into your QuickBooks Online account. Once you sign in, it will take you back to cieTrade.net. You are now connected to Accounting. If you ever want to check if you are connected, you can go to the Departments page and click "Test Accounting Connection."


If you have additional questions, please contact the Support Team via email to  support@cietrade.net.

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