How to Create a Sales Adjustment

Sales Adjustments are entered on an invoice to increase or reduce the total amount due from your customer.

To create a new Sales Adjustment, go to the Adjustments tab of the Worksheet and use the New Adjustment dropdown to select Sales Adjustment.

When in the Sales Adjustment, follow these steps to add a new adjustment:

(The Memo # will be generated from cieTrade.net and the Memo Title will automatically populate with either “Credit Memo” or “Debit Memo” based on the Amount entered for the adjustment (i.e., -$350 would be a Credit Memo, $350 would be a Debit Memo).

1. Select an appropriate Sales Account from the dropdown list.

2. Select a Posting Date, which will determine the period in which the Sales Adjustment will hit accounting. The posting date must be in an open period.  If no Post Date is selected, the system will automatically default it to the current date when the Posted checkbox is checked.

3. Enter an Amount – a negative amount (-$350) will reduce the invoice amount; a positive amount ($350) will increase the invoice amount.  In this example, an amount of -$350 is entered as a sale adjustment in order to decrease the total sales amount by $350.

4. In the Explanation box, you may enter any Sales Adjustment notes that will then print on the Credit/Debit Memo.

5. Check the Posted checkbox when you are ready to post the adjustment.  If you are not ready to post the adjustment, leave this box unchecked and return to post it at a later time. 

6. Then click Save to exit the adjustment window

If you have additional questions, please contact the Support Team via email to support@cietrade.net.