How can I confirm if an email has been sent?

cieTrade.net allows you to track what emails have been sent out of the system and to who they were sent. There are a few ways to confirm if your email has been sent and to see a record of sent emails:

1. When an email is first sent out of the system, the following message will display across the top of the screen:

2. From the Documents tab under a worksheet or order, you can view the last email recipient of each document, with a time and date stamp:

3. Under a Worksheet or Order you can click More Actions > View Log > Email Messages to see an event log of all emails sent.

4. For a comprehensive record of all emails sent from cieTrade.net, you can go to Reports > System Email Log. From this log, you can filter by Email Type, a Date Range, or by system Users.

If you have additional questions, please contact the Support Team via email to  support@cietrade.net.