Why is my logo not appearing on Documents?
If your company's logo is not appearing on documents, there are a few possible solutions:
- Check that you have uploaded your company's logo under Settings > Organization Profile.
- Click upload your logo if you have an image/logo you would like to show on your documents. The preferred image size is 240px x 240px @ 72 DPI. The maximum file size is 1MB.
- Click upload your logo if you have an image/logo you would like to show on your documents. The preferred image size is 240px x 240px @ 72 DPI. The maximum file size is 1MB.
- If you are using a Department on an Order or Worksheet: check that you have uploaded your company logo for the selected Department under Settings > Departments.
- If you have multiple departments, you must upload a logo for each department in order for it appear on documents.
- If you have multiple departments, you must upload a logo for each department in order for it appear on documents.
If you have additional questions, please contact the Support Team via email to support@cietrade.net.