How to undo a vendor pre payment

If you need to undo a vendor prepayment:

1. Navigate to Accounting> Prepayment ledger

2. Hover on the line you need to undo. You will see a reverse icon

3. Click on this icon and you will receive a confirmation pop up. Click Ok. 

4. This will undo your pre payment. 

NOTE: if the icon does not show on the line, this means you have already applied (partially) the prepayment and therefore you cannot undo it. 

If you have additional questions, please contact the Support Team via email to  support@cietrade.net