How long do I have access to my meeting recordings for?

cieTrade provides a recorded copy of every meeting to clients as part of our onboarding process and support deliverables.  This allows you to re-watch calls as needed for content and training purposes.  Videos are stored for around 4 months before they are permanently deleted from Zoom, so clients are highly encouraged and reminded to download the videos onto their computer after each training session.

How to Download Your Recording

1) Click on the hyperlink provided in your follow up email, then enter the passcode to watch the recording.

2) In the top right corner of the screen, select the option to download the files.

3) Use the downward arrow on your internet browser to see a list of your recent downloads.  You can then decide to open the files in a media player app or view the files and save them directly onto your computer by selecting 'Show in folder'.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.